Privacy policy.
Last updated: 01/10/2024
At The Stag Inn, operated by DSG Inns Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website.
1. Information We Collect
We may collect the following types of personal information from you when you use our website:
- Contact Information: Name, email address, phone number, and postal address (when making reservations, subscribing to our newsletter, or contacting us).
- Booking Information: Details regarding your reservations or inquiries about our services.
- Payment Information: Credit or debit card details provided when making a booking (these are processed securely and not stored by us directly).
- Technical Information: IP addresses, browser type, device information, and data collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information you provide to:
- Process bookings and reservations.
- Communicate with you about your booking, respond to inquiries, and provide customer service.
- Send marketing communications and special offers, where you have given your consent.
- Improve our website and tailor your experience to your preferences.
- Comply with legal obligations and prevent fraud or unlawful activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that assist us in processing payments, delivering services, or managing bookings.
- Legal Authorities: In cases where we are required to comply with legal obligations or respond to lawful requests.
- We will never sell, rent, or trade your personal data to third parties for marketing purposes.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies allow us to understand how you interact with our site, remember your preferences, and provide a personalized experience. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request the deletion of your data, provided we are not required by law to retain it.
- Restriction: Request that we limit the use of your data in certain circumstances.
- Data Portability: Request a copy of your data in a commonly used format.
- Objection: Object to the processing of your data for direct marketing or other legitimate interests.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
7. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
The Stag Inn Low Crosby
DSG Inns Ltd
hello@thestaginnlowcrosby.co.uk
01228 272 089
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By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting The Stag Inn and DSG Inns Ltd with your personal data!